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This 15 hour program will begin by exposing employees to the Japanese culture with a variety of cultural examples and the proper etiquette relating to customer service. Employees will learn practical phrases, greetings, directions and other words and phrases commonly used with guests from Japan. Having a basic understanding of the Japanese language and culture will help employees enhance their ability to provide exceptional quality service to guests from Japan.

Degree, Certificate, or Credential Earned

None provided

Entrance Requirements / Prerequisites



Hawai'i County

Provided By

5. HARIETT (Waikoloa Beach Marriott)

Training Location

Waikoloa Beach Marriott

Training Category


Program Dates

Dates: Mondays
March 5, 12, 19, 26
April 2, 9, 16

Time: 5:30pm -7:30pm

Total Hours

15 hours

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