Front Services Attendant at Sheraton Maui Hotel

General Responsibilities

Greets, welcomes residents, guests or patrons of the hotel by providing for their comfort and convenience; opens doors and offers general assistance to guests on arrival or departure; provides assistance to them in entering or leaving a vehicle; helps them with their luggage; secures public or private transportation upon request; furnishes information and directions as requested; prevents entrance of unauthorized or undesirable persons; controls traffic around the front entrance. Provides service to hotel guests/patrons for their comfort and convenience; escorts incoming guests to the front desk and/or guest rooms; delivers registration card.s to the Front Office; delivers daily newspaper, messages and other miscellaneous items as requested by management; delivers and removes guest's luggage; offers information pertaining to available services and facilities of the hotel; controls traffic around the front entrance; properly parks guests vehicles in parking lot or storage garage; locates vehicles and surrenders it to guests or directrs guest to parked vehicle; directs/assists guests, patrons, and employees in double parking their cars; controls the movement and retrieval of double parked cars, ensures the safety and security of keys left in cars. All other duties as assigned.

Specific Duties

None provided

Specific Job Knowledge, Skills & Abilities

Must be familiar with Microsoft Office (Outlook, Excel & Word programs). Lightspeed/Galaxy system, Newspaper/Direct system, Math calculations, Money handling skills. Personable and friendly demeanor, team-oriented. Multi-tasking skills. Flexible with hours of the schedule. Must be able to multi-task.

Experience

Customer Service experience.

Licenses or Certification

High School diploma or equivalent (G.E.D.), Drivers License with clear driving history.

Physical Requirements

Must be able to lift 50 pounds & push/pull 50 pounds.

Safety Requirements

None provided

Grooming

None provided

Other Qualifications

None provided

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